Commonly Asked Questions
We offer a wide array of products and value the highest quality being delivered to you. Our clients work with us because of our expertise in not only our professionalism but our post production methods. This quality is what our clients have come to expect, and we greatly pride ourselves in the amount of work we put into every piece of artwork.
We work side by side to capture your photography, meaning we work collaboratively and efficiently to ensure every moment is captured. For every session we pride ourselves in being able to both capture your special moments to the equal degree of quality and professionalism. At weddings this mean being to capture two locations separately prior to the ceremony, at family sessions this means capturing portraits of each family member along with candid moments throughout the session.
2 x Canon 5D Mark iii
Sigma 50mm 1.4 DG HSM
Canon EF 100mm 2.8 L Macro IS USM
Canon EF 85mm 1.2 L II
Canon EF 70-200mm F 2.8L IS II
Canon EF 24-70mm F 2.8 L II USM
2 x iMac (Retina 5K, 27-inch)
Our file size:
We care about the prints and products that you receive and believe that what sets us apart is the attention to detail that we put into every outcome of the printing and production process. For every photo that is printed and every product that is made, we carefully retouch and further edit the photo to match our quality standards before going to print. This can be anything from flyaway hairs to skin imperfections and environmental flaws to packaging retouching. The prints that you display in your home or office are our greatest pride, and we gladly work with you to achieve the perfect quality that our clients have come to expect.
Our clients receive their photos at the perfect resolution for sharing across social media, using as backgrounds, and and anywhere across the web. We maintain the original files as a way to guarantee the quality of the prints and products as an outcome of owning those files.
Purchasing an album
When our clients purchase an album, we go through to carefully craft each and every photo that is included. By doing so we also provide our clients with those high resolution files which meet our high standards. We love to add this value to our clients so their keepsake album comes with a digital keepsake as well.
Purchasing the High Resolution Files
We do allow our clients to download high resolution files as single downloads.
Our editing process:
Our editing process is first and foremost to provide you with the perfect photos. We carefully cull our selections to ensure we provide you with only the best selections. We edit the photos for colour, contrast, and lighting and provide you with a carefully crafted gallery. From here, your prints and products are further retouched as print and products are ordered to ensure that every detail is perfectly crafted prior to a print or product being created.
Prior to printing we your photos we make sure that the photo is picture perfect. We remove skin imperfections, flyway hairs, loose petals that have fallen, and imperfections in the ground. With careful attention to every detail, we make sure that the final version of the photo is absolutely perfect before it is sent to you as a forever keepsake.
Our turn around time:
We are always so excited to edit our photos! We commit to a 3-6 week delivery of your gallery, always aiming to get the gallery to you as soon as possible while maintaining that the gallery we deliver is edited to our high standard of quality and consistency. We never compromise on quality with rushing large galleries, but are always open to discuss tight timelines with our clients should they need their gallery delivered in a short period of time.
We deliver every client gallery online through our gallery platform. This allows us to manage you and your family or guests email and handle all of the prints and digital downloads, without you having to worry at all. We manage all the photo sharing so that our clients can enjoy their gallery just as much as their loved ones can. We also provide our clients with the ability to hide moments we captured that were special to just them.